Datasets

This data is taken from table number 15 from page 41 of the report The number of services received from the IVR of the customer communication center by type of receipt - 2019.

This data is taken from table number 14 from page 41 of the report The number of responses from experts of the customer contact center - 2019.

This data is taken from table number 13 from page 41 of the report The number of voice messages received by the customer contact center - 2019.

This data is taken from table number 5-5 from page 98 of the report The number of calls answered by the customer contact center by service type - 2020.

This data is taken from table number 5-4 from page 98 of the report The number of responses from experts of the customer contact center - 2020.

This data is taken from table number 5-3 from page 98 of the report The number of voice messages received with the experts of the customer contact center - 2020.

This data is taken from table number 19 from page 27 of the report Post - 2018.

This data is taken from table number 18 from page 27 of the report Internet and technology - 2018.

This data is taken from table number 17 from page 26 of the report Telecommunications - 2018.

This data is taken from table number 17 from page 26 of the report Telecommunications - 2018.

This data is taken from table number 6-37 from page 186 of the report Number of mailboxes - 1398.

This data is taken from table number 6-36 from page 185 of the report Postal items per capita - 1398.