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This data is taken from table number 5-7 from page 104 of the report Notification items - 2018.

This data is taken from table number 5-6 from page 103 of the report The number of services received from the IVR of the customer communication center by type of receipt - 2018.

This data is taken from table number 5-5 from page 103 of the report The number of responses from experts of the customer contact center - 2018.

This data is taken from table number 5-4 from page 103 of the report The number of contacts made with the experts of the customer contact center - 2018.

This data is taken from table number 5-3 from page 102 of the report The number of visits by the salary earners of the National Pension Fund to the counter offices - 2018.

This data is taken from table number 5-2 from page 101 of the report Information technology items - 2018.

This data is taken from table number 5-1 from page 100 of the report Legal items - 2018.

This data is taken from table number 4-8 from page 96 of the report Per capita training of fund employees according to the type of course by province - 2018.

This data is taken from table number 4-7 from page 95 of the report The number of training courses held - 2018.

This data is taken from table number 4-6 from page 94 of the report Education and research items - 2018.

This data is taken from table number 4-5 from page 93 of the report The composition of the Fund's human resources by age - 2018.

This data is taken from table number 4-4 from page 93 of the report The composition of the fund's human resources according to the length of service - 2018.